Category: Inmate Communication App

How To Stay Connected With The Securus Technologies Program

When we think of the term “videoconferencing”, we often may think about participating in forms of chats that are conducted in video formats. Such forms of communications enables people to stay in touch with others from all the way across the world. However, it’s important to know that videoconferencing has been used in more ways than simply contacting and/or keeping in touch with friends or family from all the way across the world, or in locations other than where one is themselves. It has also been used as a tool for conducting business deals, school presentations, projects, and more. Although video conferencing sessions have been recognized as providing such opportunities, it’s important to know that there is another form of communication that it is useful for that has only recently been introduced to the market of communications.


If you would like to utilize Securus Technologies to keep in touch with an inmate who may be your significant other, relative, or friend, then please feel free to visit the website to learn about the program. Also, you may want to see the list of jails that offer its use as every facility has not necessarily implemented it into their systems yet. If you have any concerns or questions, please refer them to the customer service help desk representative as they’ll be more than happy to provide you with the necessary forms of guidance and assistance. You do not want to miss out on this opportunity of participating in fun and easy forms of communications and connectivity. It is also allowing law enforcement agencies to uncover crimes that have been occurring behind closed doors of jails by using the conversations that are conducted within the video conference sessions as pieces of evidence.


Investigator Pro Identifies Criminal Callers

Securus Technologies has now released JLG Technologies’ Investigator Pro 4.0. Investigator Pro 4.0 provides a searchable voice solution that allows investigators to select an inmate voice and search for other calls made by the same inmate. It also allows investigators to record and search for phone calls based on the voice of the called party.


Investigator Pro uses advanced voice recognition technology that gives law enforcement the ability to discover all the phone calls made by suspects. Investigators can use the voice of the called party to identify any other inmates they may have spoken with. IPRO 4.0 is an important tool modern law enforcement can use to discover and investigate criminal networks such as gangs or terrorists.


Voice searches are combined with other analytic features, such as voice-identification confidence ratings or tagging specific groups of individuals, all based on inmate phone calls, and without the need for knowing phone numbers or PINs. Investigators can get concrete answers to questions like:


* Who are these incarcerated suspects talking to?

* Who is this person and what is their criminal background?

* What other inmates is this person in contact with?




Securus offers products that assist both civil and criminal justice authorities in inmate self service, managing public information, communications, and biometric identification and analysis. To learn more please visit Securus Technologies website.